Propane 101: Your Go-To Flip
Guide for Customer Questions
The CSR flip guide covers a multitude of essential topics divided into two categories: Emergencies and Other Inquiries.
Each section is meticulously crafted to provide
concise yet informative responses to common customer questions and concerns.
SECTIONED TABS INCLUDE
Emergencies:
• Carbon Monoxide
• Pilot Outage
• If Customer Smells Gas
• Out-of-Gas Calls
Other Inquiries
• New Customer Calls
• Appliances
• General Propane Information
• Aboveground Tank Information
• Underground Tank Information
• DOT Cylinders Information
HOW TO ORDER
This October, every propane company Texas headquarters will be mailed a complimentary flip guide.
If a Texas propane company would like additional copies for their additional branches, they can up to 3 per full-service Texas propane company branch.
Orders can be placed through Propane Service Corporation (PSC) on a first come, first serve basis. The guides are complimentary for the price of shipping or free with pick-up.